Privacy Policy

1. Information We Collect

We collect information in the following ways:

• Information you provide. When you complete our contact form, we collect the name, email address, phone number, subject, and any message details you choose to submit.
• Information collected automatically. When you visit the website, we may automatically collect technical data such as your IP address, approximate location (country/city), browser type, referring page, and the pages you view, for security and analytics purposes.
• Cookies and similar technologies. The website and our service providers may use cookies and similar technologies to operate the site, remember preferences, and understand usage.

2. How We Use Your Information

• To respond to your inquiries and provide the information or services you request;
• To operate, maintain, secure, and improve the website;
• To analyze website traffic and usage trends;
• To protect against fraudulent, unauthorized, or illegal activity;
• To comply with applicable legal obligations.

3. Cookies and Analytics

We may use cookies and third-party analytics and security services to understand how visitors use the website and to protect it from abuse. Most browsers allow you to refuse or delete cookies; however, some features of the website may not function properly if you do so.

4. How We Share Information

We do not sell or rent your personal information. We may share information only in these limited circumstances:

• Service providers. With trusted vendors who help us operate the website (for example, hosting, content delivery, security, and analytics providers), bound by appropriate confidentiality obligations.
• Legal requirements. When required by law, regulation, legal process, or governmental request.
• Protection of rights. To enforce our terms, protect the safety of any person, or address fraud or security issues.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to respond to your inquiries, and to comply with our legal obligations, after which it is deleted or anonymized.

7. Your Choices and Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain processing. To make a request, contact us using the details below. We will respond consistent with applicable law.

8. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

This website is intended for a business audience and is not directed to children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective when we post the revised policy on this page with an updated "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our handling of your information, please contact us at [email protected] or by mail at Asheville, NC.